Troubleshooting
What the warning banners mean and what to do about PDFs, storage, sync and Show Mode.
| Symptom | Likely cause & fix |
|---|---|
| Export PDF is greyed out | The setlist is empty — add songs first. |
Titles print as ? in the PDF |
Chinese, Japanese and Korean characters cannot be embedded. Latin, Greek and Cyrillic print fine. |
| PDF library not loaded | The PDF engine did not load — reload the page and try again. |
| Only one of several society PDFs downloads (Safari) | Safari blocks repeated downloads by default. Allow them for squaresmile.de in the site settings. |
| Storage full or Changes are NOT being saved | Browser storage is full or blocked. Export a library backup now, free up space (or leave private mode), then reload. |
| Audio and logo storage is blocked | Another SetlistForge tab holds the database. Close the other tabs and reload. |
| SetlistForge is open in another tab | Two tabs edit the same data; the last tab to save wins. Work in one tab. |
| This data was saved by a newer version | Another device ran a newer build. Reload to update; changes are not saved until you do. |
| Audio attachments missing on my other device | Audio is never backed up or synced. Re-attach the file on that device. |
| Audio files for N songs were missing from storage | The browser dropped the files; the attachments were cleared. Re-attach them. |
| My library was replaced after turning on backup | On first sync a safety snapshot is kept. Choose Restore previous data in the dialog; it is then backed up to your account. |
| Account backup is currently failing | Data is still saved on this device. Check you are signed in and online; it retries on its own. |
| Account backup is full | The per-account quota is used up. Delete old setlists or export and remove unused songs. |
| Songs in the Royalties preview say no matching song | Setlist entries point at songs that no longer exist, typically after a library import. Re-add them from the library. |
Songs tagged COMPOSER MISSING / DURATION MISSING |
The society needs both. Tap Complete fields, or Export anyway with the gaps marked. |
| Wake Lock unavailable in Show Mode | The browser will not keep the screen on. Turn off display sleep in the device settings. |
| Energy Arc shows a placeholder | It needs at least two songs in the setlist. |
| CSV import refuses the file | Max 2 MB and 1,000 rows per import; at least one column must be mapped to Title. |
| Library import refuses the file | Max 10 MB, and it must be a SetlistForge library backup (JSON). |
Storage warnings in general
SetlistForge keeps everything in browser storage. Private windows, cleared site data or a full disk can all take it away. The safe habit: keep account backup on (Account sync) and Export library before a big edit.
Still stuck?
Write to support@squaresmile.de with the browser, the device and the exact banner text.
Thanks for the feedback.