Troubleshooting
An empty Results tab, RT60 that seems wrong, a meter or monitor that will not start or reads oddly, venue profiles that did not sync, and print output that looks off.
| Symptom | Likely cause & fix |
|---|---|
| Results tab says No data yet | It needs the room. Press Enter the room — it takes you to the first missing dimension. |
| A field turns red with Not a plausible value | The number is outside what a venue can be (a room of 0.2 m, a temperature of 80 °C). Check the unit; 3,5 and 3.5 both work. |
| Modes look clustered | Two dimensions are equal or simple multiples. That is the room — the L : W : H badge explains. |
| RT60 much higher than I hear | Surfaces still on hard materials, or no audience. Assign real materials and add the audience. It is an estimate either way. |
| Live meter or level monitor will not start | The browser needs microphone permission. Grant it, then pick the input. |
| The browser kept its voice processing on | That browser ignored the request to switch off auto gain and noise suppression — the readings are unreliable. Try Chrome or Firefox, or an audio interface. |
| The input is near full scale | The input clips; the level reads too low. Lower the input gain and calibrate again. |
| Monitor reads far from my meter | Calibrate it: run both side by side, type the meter's reading, press Calibrate to it. Re-check after changing the input or its gain. |
| Gaps in the monitor log | Capture stopped — a locked phone or a background tab. Keep the screen on and the tab in front. |
| Meter log import fails | The file needs a time column and an LAeq column (CSV or TXT). Export again with those columns. |
| Hearing-protection result lower than the NRR | Intended — NIOSH derating for real-world fit. |
| Venue profile missing on another device | Both devices signed in to the same account and online; reload. A toast venue changes are on this device only means the last sync failed. See Account sync. |
| My numbers are back after a reload | Intended — RoomSense keeps your working state on this device for 14 days. |
| Printed sheet is cut off | Choose A5 (A4 for the notice and the protocol) in the print dialog and disable headers and footers. |
When a measurement disagrees with the prediction
Trust the measurement. RoomSense works from a rectangular model, published coefficients and the numbers you typed; a real room has doors, balconies, coupled volumes and furniture.
Thanks for the feedback.