FAQ

Is Squaresmile Tools free?

Eight tools are free with an account: BPM Forge, FreqSense, PitchSense, RoomSense, ClickSmith, PowerSense, RiggingSense and TempoSense. The paid tools are bought once on Gumroad and unlocked on your account. See Licences and paid tools.

Is there a subscription?

No. A paid tool is a one-time purchase that stays unlocked on your account, updates included. There is no recurring billing anywhere on the platform.

Do I need an account?

Yes, for the tools — sign-up is email and password, no credit card. Opening a share link someone sent you needs no account.

What happens if I do not verify my email?

You cannot activate a licence key and nothing syncs to your account. After three days you get a reminder, after five a final warning, and after seven the account is deleted. See Your account.

Does it work on a phone?

Yes. Every browser tool runs on a phone, tablet or laptop, and you can install the platform on your home screen. Some tools are laid out for a tablet or larger and say so on the dashboard.

Can I use it offline?

Any tool you have opened before reopens without a connection, and your work is on the device. The dashboard, sync and share links need a connection. See Offline and installing the app.

Does my work sync between devices?

Most tools keep their state on your account once you are signed in and verified, so the same plot or setlist opens on another device. Conflicts are resolved newest-edit-wins. See Account sync.

Is my data safe?

Your work is stored on your device and, for syncing tools, as plain JSON on your account, where the platform operator can technically read it. It is backed up nightly, you can download everything as one file, and deleting the account removes it all. See Account sync and Your account.

Can I share my work with people who have no account?

Yes, in tools that offer sharing. A share link opens in any browser with no account, no app and nothing to install. See Sharing.

I lost my licence key — where do I find it?

On your Gumroad receipt or in your Gumroad library. The Account page shows the key masked only, so it cannot be copied from there.

Which languages are supported?

Eleven, chosen from the picker in the top bar. Tools that lack a translation fall back to English. See Languages.

How do I get support?

Email support@squaresmile.de. Include the tool name, the device and browser, and what you expected to happen.